1. For all set tours you can check our availability on our website and book online, or contact us to book this manually. Any changes to the itinerary on our set tours, please check with us first before booking. *We always recommend getting in touch before booking tours just to ensure the tour is right for you and to guarantee availability.* 2. Any tours that require overnight accommodation and/or ferries, please do not book until we confirm availability for our driver and ensure you have sufficient lodgings secured. 3. For bespoke/custom tours, we will calculate the route and time needed for the tour then send you a quote. After sending this we will hold the requested dates up to 48 hours until acceptance and a deposit is then paid to secure the dates (please see our 2025 price guide). We will only plan a basic route until a deposit is paid, then we will plan the tour with a more detailed route with attraction suggestions etc along the way. 4. To confirm a tour booking we take a 20% non-refundable deposit which secures the date(s) and covers our admin costs and any additional costs such as ferries for the entire booking. You have the option to pay in full at the time of booking or pay with a deposit (20%). The remaining balance will be due no later than 4 weeks before the tour start date. 5. When making a booking our booking system will add a service fee of 2% to the total cost. (Manual bank transfer payments can be done without a fee - please contact us if this is preferred and we can issue an invoice) 6. We can arrange payment plans by requests otherwise the payments will be split into deposit and outstanding balance. 7. Our reservation system (WeTravel) offers payment in your own origin currency to reduce costs. Fees vary depending on payment method with banks transfers such as ACH (USA) BACS (UK) SEPA Direct Debit (EUR) free of charge. All major cards such as AMEX Mastercard and Visa accepted. 8. Once payment is made our reservation system (WeTravel) will generate a receipt to confirm payment has been made and will send this electronically to the customer. 9. Driver Guides will be assigned to a tour nearer the time of the tour date and will be selected on availability but if you would like to request a certain guide please let us know at the booking process and we can try our best to assign the driver guide where possible.

Macleod Heilan Tours Price Guide 2025 We offer Set tours (tours already planned out with routes) and Bespoke (customised tours to your exact requirements) We can carry up to 8 passengers per vehicle and can accommodate bigger groups by using additional vehicles or hiring in bigger vehicles depending on availability. For both set and bespoke tours you can start/end your tour at different locations in Scotland, for example start the tour in Edinburgh and end in Inverness, which may carry extra cost depending on the tour. This can be popular if using places like London as a connection airport from Inverness. Please see below for pricing and information for set/advertised tours and bespoke tours. Set Tours Benefits of set tours – Routes are already planned out with information on our website. These can offer better value than a bespoke tour due to less planning involved. For Multi-Day set tours, we require you to ensure there is accommodation available before booking online. We can advise booking accommodation if required. We have many set tours to choose from on our website which is the total price for the set-out itinerary including ferries and is priced depending on the number of passengers onboard. (Use the booking calendar to get the most up to date price) For our set tours to locations such as Skye, Mull, Islay and Orkney the tour itinerary is set for the travel to and from the island with the days on the island flexible depending on the group’s interests. This can be discussed before the tour, or you can plan with the guide on the day. Price: - Use the booking widget on our website to determine price and availability https://www.macleodheilantours.com This includes: · Experienced Driver Guide · Driver Guide Accommodation & Overnight Costs · Exclusive use of our Luxury Mini-Vans (Mercedes or Ford) · Hotel Pick Up/Drop Off · Fuel/Parking/Ferries if applicable · Local Taxes (20% VAT) · Bottled Scottish Water Excludes: · Any Attractions (These are optional) · Guest Accommodation (We can’t book this on your behalf but can assist) · Meals Bespoke Tours Benefits of a bespoke tour – You can customise the tour to your exact requirements and visit locations anywhere in Scotland. Bespoke tours are tours that aren’t advertised on the website, or it may be that you would like to customise our set tours to add in different routes, overnight locations or add extra days/locations to what is already advertised. They are priced below and are dependent on the route, itinerary and the number of guests on the tour. Price Bespoke Day Tours: Start from £595 per day (Based on a 8–9-hour day) Price Bespoke Multi Day Tours: Start from £595 plus £150 per overnight (approx.) These prices are based on 1-4 passengers. Additional prices for bigger groups are as follows: Passengers 5-6: Additional £40 per day Passengers 7-8: Additional £80 per day This includes: · Experienced Driver Guide · Driver Guide Accommodation & Overnight Costs. (if applicable) · Exclusive use of our Luxury Mini-Vans (Mercedes or Ford) · Hotel Pick Up/Drop Off · Fuel/Parking · Tour Planning (Based on 8-10 hours each day, certain tours may be longer) · Local Taxes (20% VAT) · Bottled Scottish Water Excludes: · Any Attractions (These are optional) · Guest Accommodation (We can’t book this on your behalf but can assist) · Meals · Ferries (If applicable) Luggage: This must be agreed before confirming tour to ensure it can fit onboard. Children: Children must normally use a child car seat until they're 12 years old or 135 centimetres tall, whichever comes first. UK Law Child Seats: Get in touch and we can provide child seats, but these MUST be booked in advance.

Our tours leave from Edinburgh, Glasgow, Skye and central Scotland as standard. However, other areas of Scotland can be requested. We offer door to door pick up and drop off at your accommodation.

The price given includes your driver tour guide, drivers accommodation & overnight expenses (Multi Day Tours), use of our luxurious minivans, fuel costs, tolls, parking, taxes (20%) and insurances. Complimentary bottled water is also provided for all guests.

Booking direct on the website offers huge savings compared to booking through a third party such as Viator or Get Your Guide. This is purely down to how much commission we have to pay these sites which is sometimes as high as 30%. We would rather pass this saving on to you the customer.

Day tours can be between 8-12 hours long, or a half day 4-6 hours. Skye tours can be 9-10 hours each day. Multi Day tours can vary depending on locations but wouldn’t usually last longer than 9 - 10 hours each day/

We will always have time for whisky! Although to do a whisky tour you may need to book ahead as the tours sell out weeks in advance. We can always visit the distilleries and do their tasting experiences. Please contact our admin and inform them when you book that this is something you would like to do,

We have a small team of experienced driver guides for the 2025 season who have extensive knowledge of Scotland. Day tour that start on Skye are usually done by local guides who have lived on Skye for many years and can tell stories you won't find with many other tour companies. Your guide will be assigned as it gets closer to the tour but if you would like to request a particular guide we will try our best to do this. (This is not always possible with many guides having personal and family commitments)

Day tours can be booked up to 24 hours before the departure date. Multi day tours we recommend booking around 12 weeks before the travel date to ensure there is availability on accommodation and ferries if needed. Low Season (Nov- March) is easier to arrange lodgings and can be a nice time to visit.

Our tours are designed to appeal to different tastes so this can be subjective but for our signature Isle of Skye tours we recommend booking the 4 day tour to ensure that you have the time to enjoy the most popular sites on the island.

If you cancel your reservation 14 days before departure date a full refund will be given minus the 20% non-refundable deposit. https://www.macleodheilantours.com/terms-conditions Shore excursions benefit from an insurance policy that for whatever reason the ship fails to make port then you will receive all but the deposit back. (we will still need to pay costs which the deposit will help cover)

Yes of course. You can start and end the tour at different locations, but this MUST be pre-arranged beforehand and may incur an extra charge depending on the location you wish to start/end.

To book and pay for our tours you can click on the calendar on the website or ask your booking agent to send a booking link for tailor made bespoke tours. This will let you pay in full or pay a 20% deposit. We can also offer payment plans by request. You will have the option to pay seamlessly in your own currency and with local payment methods (ACH and all major/local cards) which helps reduce the fees. Please don't book multi day tours until accommodation is arranged and we can check if there is ferries available if applicable. When making a booking our booking system will add a service fee of 2% to the total cost.

Yes - when making a booking a deposit of 20% is taken and this is non-refundable. The balance is to be paid in full 4 weeks prior to departure date and is subject to our cancelation policy set out in our T &Cs. Automatic online bookings must be paid in full at the time of booking and are subject to our cancellation policy. Any cancelations will be refunded if cancelled 14 days or more before departure date minus 20% handing/admin fee.

We don't book accommodation for your multi day tours but can make reccoemdndations. Each overnight tour will have a requested location to book overnight stays. We have accommodation providers on places such as Skye that can give our guests better rates and late rooms if available.

UK regulations state that tour operators must be bonded to book accommodation on the clients behalf with approved bodies such as ABTOT or ABTA. As we are a small family sized tour provider we currently do not have a bond in place. Most small operators aren't bonded and as such cant offer this. If booking with any other small operator we recommend checking their bond status before booking any tour that offers overnight stays included in the price.

Yes, We welcome children on board! Children under 18 must be accompanied by an adult. We don't recommend coming on tour with children under 2. Children must normally use a child car seat until they’re 12 years old OR 135 centimetres tall.

We don’t include any entry tickets into attractions to give you the freedom to decide what attractions you’d like to visit. While some guests like to explore the area around the attractions, others choose to inside. Leaving this down to choice it gives better value to the tour. Any attractions that must be booked in advance we will advise and if preferred we can book this for you with a small administration fee. See here for more details

In the event your ship is unable to dock for whatever reason – you will receive a full refund miss the 20% deposit.