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  • Where do your tours leave from?
    Our tours leave from Edinburgh, Glasgow and central Scotland as standard. However, other areas of Scotland can be requested. We offer door to door pick up and drop off at your accommodation.
  • What is included in the price of our tour?
    The price given includes your driver tour guide, drivers accommodation & overnight expenses, use of our luxurious minivans, fuel costs, tolls, parking and insurances. Complimentary bottled water and drams of fine single malt whisky is provided for all guests.
  • What is the most popular tour?
    Our tours are designed to appeal to different tastes so this can be subjective but we recommend if you wish to see the Isle of Skye you are best booking the 4 day tour to the island or even more days if possible as you can never have too much time on Scotland’s most popular island.
  • How long are the tours?
    Day tours can be between 8-12 hours long, or a half day 4-6 hours. Skye tours can be 9-10 hours each day. Multi Day tours can vary depending on locations but wouldn’t usually last longer than 10 - 11 hours.
  • Can we do a whisky tour?
    We will always have time for whisky! Although to do a whisky tour you may need to book ahead as the tours sell out weeks in advance. We can always visit the distilleries and do their tasting experiences. Please contact our admin and inform them when you book that this is something you would like to do,
  • Who will be our driver guide?
    The majority of the tours will be carried out by John who founded Macleod Heilan Tours but he also has a small team of two local experienced driver guides for the 2024 season who have extensive knowledge of Scotland.
  • What is your cancellation policy?
    If you cancel your reservation 14 days before departure date a full refund will be given minus the 20% non-refundable deposit.
  • How do I pay?
    For our bookable tours you can pay online. At this moment our booking system only allows full payments so if you prefer to pay with a deposit and the rest nearer the time you will need to contact us to make the booking and we will send out a payment link for the deposit and an invoice for the remaining balance which needs to be paid no later than 4 weeks prior to the tour date. Payment links and invoices allow multiple card payments and Android/Apple Pay for your convenience. Please don't book multi day tours until you have accommodation arranged.
  • Do I need to pay a deposit?
    Yes - when making a booking a deposit of 20% is taken and this is non-refundable. The balance is to be paid in full 4 weeks prior to departure date and is subject to our cancelation policy set out in our T &Cs. Automatic online bookings must be paid in full at the time of booking and are subject to our cancellation policy. Any cancelations will be refunded if cancelled 14 days or more before departure date minus 20% handing/admin fee.
  • Can children come on tour?
    Yes, We welcome children on board! Children under 18 must be accompanied by an adult. The minimum age for children travelling with us must be 2 or older for our insurance. Children must normally use a child car seat until they’re 12 years old or 135 centimetres tall.
  • What is the cancellation policy?
    In the event your ship is unable to dock for whatever reason – you will receive a full refund miss the 20% deposit.
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